MyDraw Documentation
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    Troubleshooting
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    This documentation topic provides some suggestions that may help you fix issues with MyDraw startup, performance, or graphics. For example, if MyDraw closes right after you have opened it, try the settings below depending on whether you are using Windows or macOS.

     Launch Settings Overview

    MyDraw can load and apply some settings before the software is launched. These settings should be defined in a file named LaunchSettings.ini. The settings file consists of lines of text, each one representing a key/value pair, separated by an equals ("=") sign. The following settings are currently supported:

    • EnableGpuRendering - enables or disables hardware graphics acceleration. By default set to true. Set it to false to disable hardware graphics acceleration if MyDraw fails to start or you notice unusual graphical artifacts or glitches.
    • EnableSystemFonts - enables or disables the loading of system fonts. By default set to true. Set it to false to disable loading of system fonts.
    • EnablePaintCache - enables or disables paint cache. By default set to true.
    • EnableMultithreadedPainting - enables or disables multithreaded painting. By default set to true.
     Launch Settings on Windows

    The LaunchSettings.ini file for MyDraw for Windows must be placed in the folder %appdata%\MyDraw. To open this folder copy and paste this folder path (%appdata%\MyDraw) into the address bar of Windows Explorer and press Enter. Then right click into an empty area in the folder and select New -> Text Document to create a new text document. Rename it to LaunchSettings.ini, then open it with a text editor of your choice (for example Notepad) and add the settings you want.

     

    Most commonly on Windows, you will need an INI file that disables hardware graphics acceleration (GPU rendering):

    LaunchSettings.ini
    Copy Code
    EnableGpuRendering=false
    

    To download the file above click here.

     Launch Settings on macOS

    The LaunchSettings.ini file of MyDraw for Mac must be placed in the MyDraw's package subfolder Contents/Resources. To create this file right-click the MyDraw.app package and select Show Package Contents. Then open or create Contents/Resources/LaunchSettings.ini with a text editor of your choice (for example TextEdit) and add the settings you want.

     

    Most commonly on macOS, you will need an INI file that disables system fonts:

    LaunchSettings.ini
    Copy Code
    EnableSystemFonts=false
    

    To download the file above click here.