By Chetan Patel - 8/19/2026
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By MyDraw Support - 8/19/2026
Hi,
Thank you for your feedback. There appears to be a problem with our hardware accelerated graphics that uses OpenGL and GPU drivers for OpenGL for certain graphics cards.
In most of the cases these are integrated Intel GPUs - please let us know the hardware configuration that you use.
Currently the solution is to disable the hardware accelerated graphics manually, by setting the EnableGpuRendering=false in the LaunchSettings.ini, as described in the following topic:
https://www.mydraw.com/help/Troubleshooting.html
We are working on fixing these issue and automatically disable the hardware accelerated graphics, when we detect this problem. We will let you know when we release a fix.
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