I have two licenses. When I updated to version 4.0.0 I got put in evaluation mode, and could not activate my license. This is for my Windows PC.

When I upgrade my Mac version, I de-activated my license, upgraded, and tried to re-activate. I got “License activation failed”.

Now both my installations are in evaluation mode.

Hello Tom,
If you have a license for version 3.x.x you can freely upgrade to the to version 4 and all minor its minor versions.
Otherwise, if you have license prior version 3.x.x you have to purchase a Subscription Renewal license from our website in order to upgrade to the current version.

+x

 

Moderator - 9/16/2019

Hello Tom,
If you have a license for version 3.x.x you can freely upgrade to the to version 4 and all minor its minor versions.
Otherwise, if you have license prior version 3.x.x you have to purchase a Subscription Renewal license from our website in order to upgrade to the current version.

Yes, my license was for 2 - point something.     So hopefully it will be obvious what I need to do to upgrade